For the safety of everyone who handles a parcel, and to comply with Indian law and courier partner rules, some goods cannot be shipped through TranspoShip. The lists below are illustrative rather than exhaustive — individual courier partners may apply further restrictions.
1. Prohibited items
The following must never be booked on the platform:
- explosives, fireworks, ammunition and firearms or their parts;
- flammable, corrosive, toxic or radioactive substances and other hazardous materials;
- narcotics, psychotropic substances and any drug banned under Indian law;
- currency, bullion, negotiable instruments and stamps;
- counterfeit or pirated goods;
- live animals, human remains and biological samples;
- obscene or otherwise unlawful material;
- any item whose carriage is banned by law or by the carrying courier partner.
2. Items shipped under conditions
These may be accepted only with the right packaging, documents or courier approval:
- lithium batteries and devices that contain them;
- liquids, aerosols and perfumes;
- medicines and health products, with valid prescriptions or licences where required;
- perishable food;
- jewellery, precious stones and other high-value goods;
- fragile items such as glass and ceramics.
3. Your responsibility
- You must declare the contents of every shipment accurately.
- You are responsible for confirming that a shipment is lawful and acceptable to the courier partner before booking.
- Invoices, e-way bills and any licences required for the goods must travel with the shipment.
4. If a restricted item is shipped
Shipments found to contain prohibited goods may be held, returned, handed to the authorities or disposed of as the law requires. No claim is payable for such shipments, any penalties or costs incurred are charged to the shipper, and the account concerned may be suspended.
5. Changes to this policy
We may revise this policy from time to time. The current version is always published on this page with a new "last updated" date, and continuing to use the platform after a revision means you accept it.
6. Contact us
Questions about this policy can be sent to our support team.
- TranspoShip, A - 51, FIEE Complex, Okhla Phase - II, New Delhi 110020
- Email: support@transpoship.com
- Phone: +91 80691 88600
- Website: transpoship.com